Privacy Policy
How we collect, use, and protect personal information shared with Daraya Stays Holiday Homes LLC.
1. Introduction
Daraya Stays Holiday Homes LLC (“Daraya Stays,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.darayastays.ae, communicate with us, or invest through our platform.
By using our website or engaging with our services, you consent to the practices described in this policy.
2. Information We Collect
Information you provide
- Identification: name, date of birth, nationality, and government-issued ID details (for KYC/AML compliance).
- Contact: email address, phone number, residential and mailing address.
- Financial: source of funds documentation, banking details, tax identification numbers.
- Investor profile: investment experience, risk tolerance, accreditation status.
Information collected automatically
- Technical data: IP address, browser type, device identifiers.
- Usage data: pages viewed, time spent, referring URLs.
- Cookies and similar tracking technologies.
3. How We Use Your Information
We use the information we collect to:
- Verify your identity and complete KYC, AML, and sanctions screening as required under UAE law.
- Process investments, distributions, and maintain investor records.
- Communicate with you about your investments, our services, and market updates.
- Comply with legal, regulatory, and tax-reporting obligations.
- Improve our website, services, and investor experience.
- Detect and prevent fraud, unauthorized access, or other prohibited activity.
4. How We Share Your Information
We do not sell your personal information. We may share it only with:
- Service providers. Banking partners, payment processors, KYC/AML vendors, legal counsel, accountants, and IT providers, all bound by confidentiality.
- Regulators and authorities. Including the UAE Central Bank, Department of Economy & Tourism, and tax authorities, when legally required.
- Successors. In the event of a merger, acquisition, or restructuring of Daraya Stays.
5. International Transfers
Your information may be processed in jurisdictions outside your country of residence, including the UAE. Where we transfer personal data internationally, we apply appropriate safeguards consistent with applicable data-protection laws, including the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021).
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy and to comply with legal, regulatory, accounting, and reporting obligations. This is typically a minimum of seven years following the closure of an investor relationship.
7. Your Rights
Subject to applicable law, you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data (where permitted by law and not in conflict with our regulatory obligations).
- Object to or restrict certain processing.
- Withdraw consent where processing is based on consent.
To exercise any of these rights, contact us at privacy@darayastays.ae.
8. Security
We implement technical and organizational measures designed to protect your information against unauthorized access, loss, or alteration. The investor portal is protected by encryption in transit and at rest, multi-factor authentication, and access controls. No system is completely secure, and we cannot guarantee absolute security.
9. Cookies
We use essential cookies to operate the website and analytics cookies to understand how visitors use our site. You can control cookies through your browser settings.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date above reflects the most recent version. Material changes will be communicated to active investors via email.
11. Contact Us
For privacy questions or to exercise your rights, contact us at:
Daraya Stays Holiday Homes LLC
Dubai, United Arab Emirates
Email: privacy@darayastays.ae
